Shipping and Return Policy

Local Delivery — Singapore

Orders are processed Monday to Friday, excluding Singapore Public Holidays.

Orders placed after 5:00 PM SGT on Friday, or at any time on Saturday, Sunday or a Public Holiday, will be processed on the next available business day.

Local orders are delivered via SPEEDYXPRESS Courier.

Estimated processing & delivery time: 2–4 business days.

Please note that delivery times are estimates and may be affected by courier delays, peak periods or unforeseen circumstances.

International Shipping

International orders are shipped via FedEx International Delivery Services. Orders to Malaysia may also be shipped via Ninja Van International.

Estimated delivery times:

  • FedEx International Priority Express: 3–5 business days

  • FedEx International Connect Plus: 4–7 business days

  • FedEx International Economy: 4–7 business days

  • Ninja Van International: 4–9 business days

International shipping rates are calculated at checkout based on your destination and order details.

Delivery estimates do not include potential delays caused by customs clearance, local authorities or circumstances outside of our control.

Duties, Taxes & Import Charges

RVNT ARCHIVE / Revenant Clothing does not cover import duties, taxes, customs charges, brokerage fees or other charges imposed when your order enters the destination country.

Any applicable charges are the responsibility of the recipient and are not included in your order or shipping fee unless otherwise stated at checkout.

Duties and taxes vary depending on factors including:

  • Destination country

  • Declared value of the shipment

  • Product category and HS/HTS classification

  • Country of origin

  • Local customs and tax regulations

United States

As of 14 August 2026, international shipments entering the United States may be subject to applicable import duties, tariffs, taxes and customs-related fees regardless of the shipment value.

The previous US$800 duty-free de minimis exemption is no longer generally available for international shipments.

There is therefore no single fixed tax percentage that applies to all U.S. orders. The final amount depends on the products purchased, their country of origin, classification and the applicable U.S. tariff rate.

Australia

Imported goods may be subject to 10% Australian GST, together with any applicable customs duties or processing charges depending on the shipment and value.

Indonesia

Orders entering Indonesia may be subject to import duties, VAT and other applicable import taxes. Rates vary significantly depending on the product classification and applicable customs regulations.

India

Orders entering India may be subject to customs duty, import GST and other applicable customs charges. The final rate varies depending on the product classification, value and applicable customs regulations.

European Union

From 1 July 2026, the EU introduced new customs rules for low-value imported goods, meaning qualifying low-value shipments may also incur customs duties and/or related customs charges.

Important

The information above is provided as a general guide only and does not guarantee the amount that will be charged by your local customs authority.

Customs regulations and tariff rates may change without notice.

Where applicable, FedEx may pay duties and taxes to customs on behalf of the recipient to facilitate clearance and subsequently collect these charges from the recipient. FedEx may also apply an additional duty/tax advancement, disbursement or handling fee.

We recommend checking with your local customs authority if you require an exact estimate before placing your order.

If a recipient refuses to pay the required duties, taxes or customs charges and the shipment is returned to us, any return shipping costs, customs charges or other fees incurred may be deducted from the amount eligible for refund.

Questions About Shipping

Don't see your country listed or have a question about your shipment?

Send us a DM on Instagram at @rvnt.archive or email us at rvntclo@gmail.com, and we'll be happy to assist you.

Exchanges & Returns

Before Your Order Has Shipped

If your order has not yet been shipped, we may be able to process an exchange, cancellation or refund.

Please contact us as soon as possible, preferably on the same day your order was placed, if you need to make any changes.

Once an order has been shipped, we are unable to guarantee cancellations or changes.

Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us with your order details and clear photos of the issue.

Once verified, we will arrange an appropriate replacement, exchange or refund at no additional cost to you.

Lost or Misplaced Parcels

Once an order has been handed over to the courier, delivery is handled by the respective shipping provider.

If your parcel appears to be lost in transit, please contact us and we will assist you in raising an investigation with the courier where possible.

Incorrect Size / Change of Mind

Please refer carefully to the measurements and size guide provided on each product page before purchasing.

We generally do not offer exchanges or refunds for incorrect sizing or change-of-mind purchases after the order has been shipped, unless otherwise stated.

For any questions regarding sizing before purchasing, feel free to contact us and we'll be happy to assist.

By placing an order with RVNT ARCHIVE / Revenant Clothing, you acknowledge and agree to the shipping, customs, duties, returns and exchange terms stated above.

For assistance, contact us via Instagram at @rvnt.archive or email rvntclo@gmail.com.